D2 or D3

You should know, that early Gameplay-Trailers, and even the beta were realy missleading. The release version lacked a lot of what was shown, and therefore, it is Deadlys right to be pissed.

As a consumer he is right in his statement diablo 3 account. Arguably he expected diablo 2 with new grfx for the endgame, (which was never shown properly) and that was his assumption not a promise made by blizz.

But inferno was so bad balanced, and so many things dissapeared from the game Diablo 3 account selling (crafting, socketing, skillpoints, PVP).
You can call this game a fun failure that is on its right way!

Don't be ignorant, child. D2 had so many issues upon it's release. Blizzard continued to update the game for over a decade after its release due to its varies problems such as hacking, duping, poor quality skill system, lack of end late game, lack of unique weapons. The list goes on buy diablo 3 gold.

D2 wasn't perfect buddy, no where near it.